What public safety users are saying about mobile device use

As public safety users rely more and more often on mobile technology, what are the common issues they encounter with smartphones and tablets that are almost always designed for consumer use?

At the recent virtual incarnation of the National Institute of Standards and Technology’s Public Safety Communications Research (PSCR) annual stakeholder meeting, researchers Yee-Yin Choong and Shanee Dawkins presented some of the data from a survey of more than 7,000 first responders and in-depth interviews with more than 200, which they have been mining for insights on how public safety personnel use mobile devices and applications and some of the problems that they encounter… 

Public Safety Advocate: Meet the Public Safety Spectrum Alliance (PSSA)

Those who have followed public-safety communications over the past dozen or so years probably know about the Public Safety Spectrum Trust (PSST) and the Public Safety Alliance (PSA). While created for different reasons, these two organizations worked closely together during the four-year run-up to the passage of the bill that created FirstNet in 2012.

The PSST was formed as a public-safety not-for-profit so it could qualify to be designated by the Federal Communications Commission (FCC) as the license holder for the first nationwide public-safety broadband spectrum, which at the time was 5 MHz X 5 MHz (10 MHz total) that had been converted from what was then called “wide-band spectrum.” The FCC issued the license to the PSST in 2007, six years before FirstNet. Two years later in 2009, the PSST and the PSA endorsed the broadband technology known as Long-Term Evolution (LTE) or 4G to be used for the Nationwide Public-Safety Broadband Network (NPSBN)…

Alachua County Fire and Rescue uses FirstNet in everyday operations

By First Responder Network Authority

Alachua County Fire and Rescue is an all hazards agency in Gainesville, Florida. They benefit from FirstNet capabilities in their everyday EMS operations. FirstNet connects their mobile data computers to gather information while in route to calls. They use FirstNet-enabled smartphones to get priority service in an emergency. The EMS team also uses FirstNet to send health data directly from the ambulance to the hospital.  READ MORE

Greater Lafayette Fire Departments working to reduce response time (FL)

IPPECANOE COUNTY, Ind. (WLFI) – After more than a year of planning, fire departments across Tippecanoe County are coming together.

Five departments have signed a new “automatic aid” agreement that will soon go into effect.

It’s a measure the departments are taking to help reduce response time during emergencies.

“If you’re having that heart attack or if your house is on fire, you don’t really care if that firetruck has West Lafayette Fire on the side of it or Lafayette Fire,” said Lafayette Fire Department’s Chief Richard Doyle…

Police DIspatcher – (NON-CERTIFIED) STARTING PAY 23.00 HOURLY (TX)

Essential Job Functions:

  • Answers emergency and non-emergency telephone lines at the Police Station.
  • Gathers information from callers including nature, severity, location and status of emergencies.
  • Assesses need for response and dispatches services accordingly.
  • Provides pre-arrival medical instructions on medical emergency calls.
  • Assists Police Officers and first responders by relaying information regarding calls for service.
  • Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch)…