Dallas dispatchers answer call for help, donate groceries to senior citizen without food (TX)

DALLAS – A group of Dallas dispatchers banded together to help a senior citizen who called 911 for help because she didn’t have anything to eat. Dallas police say Valencia Crowder, a 911 dispatcher, received a call in late March from a senior citizen. The woman said she had exhausted all her resources and had nothing to eat. She called 911 hoping they could point her a city program that could help her…

Scott County E911 Communications Center awarded $250000 grant (MO)

SCOTT COUNTY, Mo. (KFVS) – The Scott County E911 Communications Center has been awarded a $250,000 grant through the Missouri 911 Service Board.

The grant, along with other funds, will help Scott County 911 upgrade equipment, software, and other assets valuable to citizens of Scott County and agencies that the Center services.

Communications Director Angie Rodgers said, “This grant along with the other funding, will provide us with a long-term solution for our communications center and drastically improve reliability and networks for all agencies…

Tennessee to test cybersecurity of its next-generation 911 systems (TN)

Tennessee, one of the states furthest along in adopting next-generation 911 technology, has hired a consulting firm to evaluate the cybersecurity preparedness of the state’s emergency call centers.

The company, Mission Critical Partners, said Wednesday that it will conduct assessments of Tennessee’s public safety answering points — at least those that opt into the review process — in search of vulnerabilities on an increasingly digital network…

Public Safety Committee passes resolution urging transparency from police (KY)

LOUISVILLE, Ky. — The resolution to increase transparency within the Louisville Metro Police Department passed through the Public Safety Committee on Wednesday.

Sponsored by Metro Council President David James and Councilwoman Jessica Green, the resolution urges the adoption of policies to increase transparency into, and expedite closure of investigations involving police…