Public Safety Dispatcher (CA)

Responsible for the general operation of the UCSF Communication Center, which consists of the following: process telephone calls for 911 police, fire medical and non-emergency services; input information into a Computer Aided Dispatch (CAD) System; input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained; operate a multi-channel radio system under emergency as well as non-emergency circumstances, adhering to FCC rules and regulations in the course of its operation and ability to audibly monitor radio traffic…

911 dispatcher helps to save life of island camper (MS)

An overnight camping trip nearly turned to tragedy for a group of friends visiting Smith Mountain Lake last month. When one of the friends stopped breathing, the guidance of a 911 operator helped to keep him alive and bring him to safety.

The friends were staying on a small island on the lake near channel marker R4 called Middle Island. After camping overnight and spending some time on the island, Josh George of Hurt, informed his friends that he was going to take a nap. Some time later he became unresponsive…

IWCE Virtual: Highlighting FirstNet use amid the COVID-19 pandemic

FirstNet-AT&T has helped connect ambulances providing mutual aid for areas hard-hit by the COVID-19 pandemic, provided connectivity for coronavirus testing facilities and is being creatively integrated into telehealth solutions, according to Ed Parkinson, CEO of the FirstNet Authority.

Parkinson, speaking at this week’s IWCE Virtual event, said that since March, FirstNet-AT&T has fielded 75 requests for deployables to boost connectivity at locations around the country. Those included both pandemic-related response and other incidents as well…

IWCE Virtual: PSSA calls for 4.9 GHz to be added to FirstNet’s spectrum

A new advocacy group is calling for additional spectrum to be assigned to the FirstNet Authority for exclusive use public safety, saying that the spectrum could eventually help support public safety use of 5G.

In a discussion as part of this week’s IWCE Virtual event, Sue Swenson — a former board member and board chair of the FirstNet Authority, and now founder of the Public Safety Spectrum Alliance (PSSA) — said that 50 megahertz of spectrum at 4.9 GHz, which is already designated for public safety use, should be assigned to the FirstNet Authority to develop a spectrum plan and reserve a portion of the band for public safety 5G…

Push-to-Talk App Streamlines Driver-Dispatcher Communication

Zello, the leading provider of push-to-talk, live voice technology that connects 150 million users globally, today unveils a set of new features to address the communication and collaboration needs of transportation teams. Modeled after walkie talkies, Zello’s push-to-talk app runs alongside dispatch software on both desktop and mobile, so transportation teams can communicate with the push of a button, connecting drivers directly to the first available dispatcher, without crowding channels with chatter from other conversations…