SEATTLE – Calls for help are sometimes meeting long delays as the city’s 911 system finds itself understaffed and overwhelmed.
It is a potentially critical collapse in Seattle’s public safety net and it could be months before the problem is solved. Until then, a balancing act is underway to better prioritize emergency calls. READ MORE
WILLIAMSPORT, Md. (WDVM) — A new system has been installed at the Washington County Emergency Services Center.
The new system is called Next Generation 911. It helps more accurately depict where a caller is calling from when they need help. READ MORE
Grey County is renewing its contract with Owen Sound Police Services, which is its 911 public safety answering point, dispatching emergency responders.
The new contract includes a small share of the costs for equipping the OSPS service for coming changes to emergency call services. READ MORE
NEWTON COUNTY, Mo. (KY3) – Newton County Central Dispatch has announced that dispatchers are now accepting Text-to-911 cases.
Text-to-911 is a service that can be used in an emergency when making a call is not possible. It is meant to help if a caller is deaf or speech-impaired, in addition to situations when speaking out loud would put the caller in danger. …….READ MORE
Luzerne County 911 Executive Director Fred Rosencrans said low pay and competition are hampering his efforts to attract and retain crucial 911 telecommunicators.
Some employers in the area warehousing industry are now starting workers at $18 per hour for positions that have less stress and responsibility than a 911 telecommunicator job that requires handling of life-and-death calls and the swift and accurate dispatching of emergency responders, he said. READ MORE
