by AllThingsECC.com | Jul 1, 2022 | Comm Center News
WASHINGTON (7News) — The D.C. Auditor isn’t taking her eye off of the problems and failed leadership at the District’s 9-1-1 call center. The 7News I-team has learned there are two follow-up audits in the works on the heels of a scathing investigation of the troubled agency last year. An investigation that D.C. Auditor Kathy Patterson thought would put the Office of Unified Command on the right course.
“Coming out of an audit, although we were documenting some pretty horrifying conclusions in terms of loss of life over the last five to ten years, it was encouraging that we were seeing some movement,” said Patterson.
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by AllThingsECC.com | Jun 29, 2022 | Comm Center News
SAN ANTONIO – First responders were not ready for what they found Monday night when they opened an abandoned 18-wheeler on the Southwest Side.
A recording provided by Broadcastify.com shows the communications between City of San Antonio dispatch and those first responders on the scene of the mass casualty event where initially 46 people were found dead inside that 18-wheeler in temperatures that reached around 100 degrees. The death toll would rise to 51, including five children.
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by AllThingsECC.com | Jun 28, 2022 | Comm Center News
The Arkansas 911 Board has not received the required plans from any of the state’s counties to consolidate 911 operations to comply with a 2019 law, C.J. Engel, executive director of the Arkansas 911 Board, said in an interview.
Under the Public Safety Act of 2019, counties with more than one Public Safety Answering Point — a central location where all 911 calls are answered — must submit plans by Jan. 1 to merge 911 centers.
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by AllThingsECC.com | Jun 24, 2022 | Comm Center News
Thu, June 23, 2022, 11:10 AM·4 min read
Partnership to leverage DATAMARK VEP and additional NG9-1-1 GIS data management solutions
SANTA ANA, Calif., June 23, 2022 /PRNewswire/ — DATAMARK, the public safety geographic information systems (GIS) team of Michael Baker International, announced today their partnership with Next Generation Advanced (NGA), a prominent cloud-native NEXiS Core and call handling systems provider. The partnership will leverage DATAMARK’s VEP (Validate – Edit – Provision) software as a service (SaaS) solution, as well as the firm’s additional Next Generation 9-1-1 (NG9-1-1) GIS data management solutions, to provide the most accurate and up-to-date GIS data available for use within NGA’s NEXiS Core engine. READ FULL ARTICLE
by AllThingsECC.com | Jun 20, 2022 | Comm Center News
Erie County 911 emergency call handlers will receive additional training and undergo more frequent call monitoring after two high-profile incidents involving mishandled calls during and after the May 14 Tops mass shooting.
One 911 call taker with Central Police Services and one emergency medical response dispatcher were subsequently fired following complaints and investigations that determined the employees improperly hung up on callers in distress.
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