Viewpoint Article
This week I am going to highlight the important work done by ECOM, a department within the county that most of you would think I would never spotlight.
First and foremost, I have nothing but respect for anyone who accepts a job in an emergency communication center. The hours are long, the pay is horrible, and criticism from users and media are sometimes never ending.
The Kingman 911 Communications Center has announced the addition of the Fire Priority Dispatch System to their ongoing use of the Medical Priority Dispatch System.
Together, these protocols enable public safety telecommunicators to provide essential safety instructions to callers and bystanders, and relay vital on-scene information to responders in Kingman and surrounding Mohave County communities, according to a City of Kingman news release.
The challenges are still here today.
Staffing challenges are everywhere, from the service industry to airline pilots. It is going to take some time for things to balance out — if they ever do.
Our older workforce with baby boomers retiring more and more every day is leading to a worker shortage, one that even an economic recession will not likely change the basic dynamics of.
This is a quote from an email I got from a former 911 operator/dispatcher and shift supervisor. The environment described dates back to around 1991, but the challenges persist today.
WASHINGTON (7News) — The D.C. Auditor isn’t taking her eye off of the problems and failed leadership at the District’s 9-1-1 call center. The 7News I-team has learned there are two follow-up audits in the works on the heels of a scathing investigation of the troubled agency last year. An investigation that D.C. Auditor Kathy Patterson thought would put the Office of Unified Command on the right course.
“Coming out of an audit, although we were documenting some pretty horrifying conclusions in terms of loss of life over the last five to ten years, it was encouraging that we were seeing some movement,” said Patterson.
SAN ANTONIO – First responders were not ready for what they found Monday night when they opened an abandoned 18-wheeler on the Southwest Side.
A recording provided by Broadcastify.com shows the communications between City of San Antonio dispatch and those first responders on the scene of the mass casualty event where initially 46 people were found dead inside that 18-wheeler in temperatures that reached around 100 degrees. The death toll would rise to 51, including five children.
