New browser-based Intrado Power 911® Web gives PSAPs anywhere, anytime access to call-handling
ISLANDIA, N.Y., June 13, 2022 — Intrado Corporation (“Intrado”), a global leader in technology-enabled services, announced today the launch of Intrado Power AccessTM, a cloud-enabled solution designed to make operations within Public Safety Answering Points (“PSAPs”) more efficient, flexible, and cost-effective
A partnership that will empower decision making and safety of agency clients needing z-axis visualization and force tracking in urban and high-risk environments
AUSTIN, Texas, June 13, 2022 – RapidDeploy, the industry’s leading cloud-native emergency response platform, is pleased to announce that it has partnered with NextNav, the industry leader in mission-critical vertical location intelligence. This partnership provides RapidDeploy Radius Mapping users access to precision z-axis location information for improved dispatch and reduced response times.
RALEIGH, N.C. (WTVD) — As summer activities ramp up, some are concerned about first responders’ ability to handle an increase in calls.
“Public safety is at a crisis here,” said Beth Fulks, a former 911 operator.
For years, Fulks was the voice at the other end of residents’ 911 calls, but on Monday, she became one of the more than three dozen employees who have left the Wake-Raleigh Emergency Communications Center since April 2021.
ST. JOSEPH COUNTY, Ind. — A man was arrested and charged after repeatedly calling 9-1-1 and verbally abusing call takers, according to court records.
South Bend Police were dispatched to a business on S. Michigan Street Sunday night and made contact with Tosh Mason. Mason told police he just wanted a cigarette.
Austin 911 operators have successfully diverted thousands of calls to crisis clinicians as part of a program to better address mental health calls, according to a memo from Austin Police Chief Joseph Chacon.
APD’s Emergency Communications Center developed the Mental Health Crisis Call Diversion (CCD) program in 2019, in collaboration with Austin-Travis County Integral Care.
Last year, 82% of calls with a mental health crisis component were “diverted,” meaning clinicians were able to help the caller without the need to send a police officer.
