by AllThingsECC.com | Jun 24, 2022 | Comm Center News
Thu, June 23, 2022, 11:10 AM·4 min read
Partnership to leverage DATAMARK VEP and additional NG9-1-1 GIS data management solutions
SANTA ANA, Calif., June 23, 2022 /PRNewswire/ — DATAMARK, the public safety geographic information systems (GIS) team of Michael Baker International, announced today their partnership with Next Generation Advanced (NGA), a prominent cloud-native NEXiS Core and call handling systems provider. The partnership will leverage DATAMARK’s VEP (Validate – Edit – Provision) software as a service (SaaS) solution, as well as the firm’s additional Next Generation 9-1-1 (NG9-1-1) GIS data management solutions, to provide the most accurate and up-to-date GIS data available for use within NGA’s NEXiS Core engine. READ FULL ARTICLE
by AllThingsECC.com | Jun 20, 2022 | Comm Center News
Erie County 911 emergency call handlers will receive additional training and undergo more frequent call monitoring after two high-profile incidents involving mishandled calls during and after the May 14 Tops mass shooting.
One 911 call taker with Central Police Services and one emergency medical response dispatcher were subsequently fired following complaints and investigations that determined the employees improperly hung up on callers in distress.
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by AllThingsECC.com | Jun 18, 2022 | Comm Center News
A House subcommittee this week recommended approval of a bipartisan amendment that would provide as much as $10 billion to upgrade 911 centers nationwide to next-generation 911 (NG911) technology as part of legislation that would have the FCC auction at least 200 MHz of spectrum in the 3.1-3.45 GHz band.
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by AllThingsECC.com | Jun 17, 2022 | Comm Center News
Gaston County Police Department Communications is trying to fill 20 vacant positions, the latest chapter of a staffing shortage that worsened during the pandemic.
The 20 vacant positions are one-third of the 911 communication center’s total workforce, said Capt. Brent Roberts, who oversees the communications center.
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by AllThingsECC.com | Jun 17, 2022 | Comm Center News
The Clark County Sheriff’s Office has launched an internal investigation into a dispatcher after a complaint was filed against them in regards to a how a particular 911 call was handled this week.
On Monday, dispatchers several received 911 calls reporting that multiple people were stuck on Mad River, near Eagle City Road, and needed help getting out of the water.
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