Comment Dates Set for Proposed Rules on Improvements to Next Generation 911 Networks

by | Jun 8, 2025 | Comm Center News

On June 4, 2025, the FCC released a Public Notice announcing the due dates for comments on a Further Notice of Proposed Rulemaking (FNPRM) proposing improvements to ensure the resiliency, reliability, interoperability, and accessibility of Next Generation 911 (NG911) networks.  NG911 will provide improved support for the full range of 911 voice, text, data, and video communications, which will enable improved 911 access for individuals with disabilities.

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Fire Technology: Leveling Up 9-1-1 Dispatch

by | Jun 8, 2025 | Comm Center News

Jason Moore learned how technological innovation at a South Carolina 9-1-1 dispatch center eases the burden on call-takers, accelerates response to citizens in need and improves fire department effectiveness.

Public safety answering points (PSAPs), which more commonly are known as 9-1-1 dispatch centers, often are the first contact for someone who is in need. Occasionally, the hard-working PSAP call-takers are overlooked, but their professionalism, efficiency and dedication can set the tone for the entire emergency. Therefore, they are a crucial component to the fire and emergency service response model.

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‘Left or right’: Man allegedly asked 911 operator to choose how he should stab his father (OK)

by | Jun 3, 2025 | Comm Center News

DEL CITY, Okla. (WKRC) – A man allegedly called 911 and forced the dispatcher to choose where he would next stab his father, telling her, “Say left or right, and this will be on you.”

According to a report from local outlet KWTV, a 911 dispatcher received a call at around 6 p.m. on May 26 from 41-year-old Erick Lee Nimsey with a bizarre and terrifying proposition.

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