by AllThingsECC.com | Jul 21, 2022 | Comm Center News
‘It’s exhausting. We’re tired, We want to see our families.’
There’s a shortage of employees at the Hamilton County Communications Center, and it’s taking a toll on those who work there.
Dispatchers must be staffed every hour of the day, every day of the week. It’s a difficult task—and an indispensable necessity for every one of the county’s residents.
Kelly Petit has been a dispatcher for 11 years. She says some calls always stick with you, like one she fielded recently.
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by AllThingsECC.com | Jul 19, 2022 | Comm Center News
Cherokee County’s E 9-1-1 Center recently was recently recognized statewide for the role the men and women of the agency play in serving the county.
State Rep. Charlice Byrd visited the E 9-1-1 Center to present a resolution from the Georgia House of Representatives to Director Shane Bonebrake and the Center staff.
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by AllThingsECC.com | Jul 19, 2022 | Comm Center News
The Lyon County Emergency Communications Center announced the launch of Prepared Live — a software that enables Video-to-911 capabilities — in the communications center.
According to a written release, Prepared is a software that enables LCECC’s 9-1-1 communications center to “livestream, receive multimedia, and receive location from mobile callers in real-time.” LCECC director Roxanne Van Gundy said the technology will “significantly improve” the center’s “ability to effectively and efficiently respond to emergencies in the community.”
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by AllThingsECC.com | Jul 14, 2022 | Comm Center News
400+ Calls 911 In First Hour; Reynolds: ‘Nobody Should Ever Have To Listen To What These Telecommunicators Had To’
When panic ensued at Highland Park’s July 4 parade, Glenview Public Safety Dispatch telecommunicators were among the first to answer those many 911 calls reporting a mass shooter on a rooftop, firing at parade onlookers below.
The village of Glenview maintains two dispatch facilities: its north dispatch center in Highland Park and south facility in the Glenview Municipal Complex, dispatching calls to police and fire departments in 14 communities, including Highland Park police and fire.
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by AllThingsECC.com | Jul 14, 2022 | Comm Center News, Featured
Members of the House Energy and Commerce Committee today voted unanimously to send a bill to the House floor that would extend the FCC’s spectrum-auction authority and dedicate $10 billion from a future auction to fund emergency call centers’ transition to IP-based, next-generation 911 (NG911) technology.
Rep. Frank Pallone (D-N.J.), chairman of the committee, noted that H.R. 7624—the “Spectrum Innovation Act of 2022”—continues to require the FCC to auction at least 200 MHz of spectrum in the 3.1-3.45 GHz band. Proceeds from this auction would fill the funding gap in the “rip-and-replace” initiative to rid U.S. networks of gear from China-based firms and would provide NG911 funding nationwide.
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