An outside contractor making repairs at the FDNY’s emergency dispatch center in downtown Brooklyn pressed the wrong button to open a door — and shut down the agency’s communications system, triggering an hours-long citywide crisis.
The Marin County Sheriff’s Office is severing a long partnership with fire agencies around the county by ending its fire dispatching operations.
In a Sept. 30 letter to fire chiefs, Sheriff Jamie Scardina wrote that offering fire dispatching “is no longer feasible” and that it would end June 30, a move that is anticipated to shift millions of dollars’ worth of operating costs away from the sheriff’s office.
Renee Gordon leads a large and innovative 9-1-1 center in the Washington, D.C., metropolitan area. As Director of the Department of Emergency and Customer Communications for the City of Alexandria in Virginia, she oversees 71,000 incoming 9-1-1 calls in a year.
GRAND JUNCTION, Colo. (KKCO) – Cindy Casteel is a Registered Public Safety Leader and Dispatch Administrative Supervisor for the Grand Junction Regional Communications Center (GJRCC). She was awarded the NICE 2022 Public Safety Answering Point (PSAP) Finest Line Supervisor of the Year.
Congratulations to Cindy Loveless, the 2022 recipient of the Optimist Club Respect for Law Enforcement Telecommunicator of the Year award!
Cindy has been part of the Calvert County Emergency Communications team for four years, most recently as a public safety dispatcher.
