On May 30 at around 4:45 a.m., 911 safety dispatcher Ann Marie Cafuentes had to rely completely on her training to help deliver a healthy baby girl. On Monday, Cafuentes met the family for the first time.
POWELL COUNTY, Ky. (WKYT) – A 911 dispatcher in Powell County was arrested over the weekend after police say she was drunk on the job.
An outside contractor making repairs at the FDNY’s emergency dispatch center in downtown Brooklyn pressed the wrong button to open a door — and shut down the agency’s communications system, triggering an hours-long citywide crisis.
The Marin County Sheriff’s Office is severing a long partnership with fire agencies around the county by ending its fire dispatching operations.
In a Sept. 30 letter to fire chiefs, Sheriff Jamie Scardina wrote that offering fire dispatching “is no longer feasible” and that it would end June 30, a move that is anticipated to shift millions of dollars’ worth of operating costs away from the sheriff’s office.
Renee Gordon leads a large and innovative 9-1-1 center in the Washington, D.C., metropolitan area. As Director of the Department of Emergency and Customer Communications for the City of Alexandria in Virginia, she oversees 71,000 incoming 9-1-1 calls in a year.
