EMS telecommunicators: Unsung heroes behind the scenes (AL)

by | Mar 13, 2023 | Comm Center News

The men and women and who make up Cullman’s first responder community are tasked with keeping the county and its residents safe and protected. Emergency calls come in at all hours of the day and night from people in desperate need of assistance. Within minutes of making the 911 call, help arrives in the form of law enforcement, fire and/or emergency personnel. Key to getting help to where it is needed are emergency telecommunicators, often referred to as dispatchers.

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Tennessee First State to Backup Its 9-1-1 PSAPs with FirstNet 

by | Mar 11, 2023 | Comm Center News

As it pushes ahead to NG911 (Next Generation 911) service, the State of Tennessee is building redundancy into this system by choosing FirstNet to provide wireless backup connections to its primary 9-1-1 PSAPs (Public Safety Answering Points). In doing so, Tennessee is ensuring that its citizens can get the NG911 assistance they need when they need it — even if the landlines going into their 115 PSAPs go down for any reason. 

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General Assembly Statements Support Recognizing 911 Telecommunicators as First Responders (NC)

by | Mar 10, 2023 | Comm Center News

The N.C. General Assembly took an important step last month to clarify the essential role of 911 telecommunicators as part of the public safety network. With support from the North Carolina 911 Board, the House and Senate read statements that 911 telecommunicators should be recognized as first responders and shown appreciation for the dedication and service they render to their communities and the state.

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