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‘You can’t un-hear the sounds’: Dispatchers relive moments Covenant School shooting calls came in (TN)

by AllThingsECC.com | Apr 6, 2023 | Comm Center News

Dispatch officers are used to getting all types of calls, ranging anywhere from a car crash to a house fire.

However, if you ask anyone of them who worked on Monday, March 27, that day will never compare to anything they have ever experienced.

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APD dispatcher leads officers to crime scene, homicide victim using background noise (TX)

by AllThingsECC.com | Apr 5, 2023 | Comm Center News

A dispatcher with the Austin Police Department was able to lead officers to the scene of a homicide by using the sound of the officer’s voices becoming louder on a 911 call, according to a Travis County murder affidavit.

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Governor Wants to Invest $96 Million in 9-1-1 Systems and Equipment (PA)

by AllThingsECC.com | Apr 3, 2023 | Comm Center News

Governor Josh Shapiro wants to invest in Pennsylvania’s 9-1-1 emergency dispatch system, firefighters, and emergency medical services (EMS) providers. The Governor’s budget would invest over $50 million in county 9-1-1 systems and devote $36 million for equipment, training, and staffing needs for firefighters and EMS providers.

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Las Vegas police dispatcher recognized, awarded ‘staycation’ at Resorts World (NV)

by AllThingsECC.com | Mar 29, 2023 | Comm Center News

In May 2022, Las Vegas 911 dispatcher, Salina Freeman, received a call she says she will never forget.

It was from a desperate mother who said she was having a psychotic breakdown and was thinking of harming her 1-year-old daughter.

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MAKING A DIFFERENCE: Telecommunicator recognized for outstanding performance (TN)

by AllThingsECC.com | Mar 29, 2023 | Comm Center News

When there’s an emergency, Hamilton County 911 Telecommunicator Advanced Tracy Boyd is one of the first people to respond.

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