SLO County sheriff, fire departments break ground on new dispatch center (CA)
State-of-the-art facility predicted to streamline first responder communication
The harm caused by D.C.’s broken 911 system goes beyond deaths
A D.C. mother who was placed on hold when she called 911 says her daughter was a healthy 27-year-old and now depends on her for everything
In the months since her daughter went from struggling to breathe to losing consciousness, Toni Barnes has learned how D.C’s broken 911 system leaves families hurting long after phone calls end and sirens grow silent.
Proposed DC bill will acknowledge dispatchers as “first-responders” and give them the same benefits
The bill will include dispatchers to mirror the benefits police, firefighters, & paramedics already receive.
WASHINGTON — D.C. Councilmember Charles Allen is taking a significant step to address staffing shortages at the Office of Unified Communications (OUC), which oversees the District’s 911 and 311 call centers.
The dangerous consequences of wildland fire dispatcher burnout
Lightning strikes in a dry forest and starts a wildfire. It’s a hot, windy day, and the embers quickly spread. Smoke rises, and it’s detected, sometimes by satellites, lookouts or people who call 911. Reports bombard an interagency dispatch center: There’s a new start, and it needs firefighting resources, fast.
Thieves steal Pierce County man’s car while he waits for 911 dispatcher to answer his call for help (WA)
A car theft victim in Pierce County is raising questions why 911 dispatchers did not immediately answer his emergency calls over the weekend.
