Proposed DC bill will acknowledge dispatchers as “first-responders” and give them the same benefits

The bill will include dispatchers to mirror the benefits police, firefighters, & paramedics already receive.

WASHINGTON — D.C. Councilmember Charles Allen is taking a significant step to address staffing shortages at the Office of Unified Communications (OUC), which oversees the District’s 911 and 311 call centers. 

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