Cherokee E-911 Named Call Center of the Year (GA)
The 9-1-1 team was bestowed the award March 27 during the Georgia Emergency Communications Conference in Athens.
911 dispatchers working from home: Could it come to the Triangle? (NC)
More 911 dispatchers are working remotely from home.
In an unassuming co-working space in Person County, Conrad Shadel is answering 911 calls and dispatching police, fire and EMS — thousands of miles away.
Leaders outline struggles, benefits associated with ‘journey’ to NG911
ORLANDO—Migrating public-safety answering points (PSAPs) to an IP-based next-generation 911 (NG911) platform is challenging and can include setbacks, leaders of two high-profile NG911 deployment efforts in the states of California and Texas said during an IWCE 2024 conference session.
After 32 years on the line, longtime police dispatcher retires
Dispatchers are often tasked with helping people in crisis — from fires to heart attacks to acts of violence. But longtime Powell Police Department dispatcher Bobbie Colvin says the hardest part of the job is being “only a voice.” While they send officers and other first responders to the scene of an emergency, dispatchers themselves must remain at their posts and wonder about the fate of those on the other end of the line.
Calif. congresswoman to bring 911 dispatcher as guest to State of the Union
“I hope by inviting a current 911 dispatcher, I am able to bring awareness to this important issue and my bill, the 911 Saves Act to finally give them the recognition and resources they need and deserve,” Rep. Norma Torres said
