Sean Treadwell, a junior at LPHS, asked the CVS manager in Lake Placid for a store donation Tuesday morning, and she told him to call the store in the next day or so.
“We put our heads together and we decided we wanted to show our appreciation,” said Treadwell, a junior at the high school. “We will put together gift baskets for them.”
The 9-1-1 team was bestowed the award March 27 during the Georgia Emergency Communications Conference in Athens.
More 911 dispatchers are working remotely from home.
In an unassuming co-working space in Person County, Conrad Shadel is answering 911 calls and dispatching police, fire and EMS — thousands of miles away.
ORLANDO—Migrating public-safety answering points (PSAPs) to an IP-based next-generation 911 (NG911) platform is challenging and can include setbacks, leaders of two high-profile NG911 deployment efforts in the states of California and Texas said during an IWCE 2024 conference session.
Dispatchers are often tasked with helping people in crisis — from fires to heart attacks to acts of violence. But longtime Powell Police Department dispatcher Bobbie Colvin says the hardest part of the job is being “only a voice.” While they send officers and other first responders to the scene of an emergency, dispatchers themselves must remain at their posts and wonder about the fate of those on the other end of the line.
