At 20 years old, 911 dispatcher has a ‘poise you can’t train’ (IL)
Alexis Echebarria loves her work, doesn’t seek recognition for her job as the first point of contact during an emergency
SF Emergency Dispatchers Struggle to Respond Amid Outdated Systems, Severe Understaffing (CA)
San Francisco emergency dispatchers — already dangerously understaffed and overworked — say that sporadic outages in their aging computer system are making their jobs even harder.
DuPage 911 operator sues, saying employer discriminated against him (IL)
A 911 telecommunicator is suing DuPage Public Safety Communications, saying it has discriminated against him because of his race and ethnicity.
APCO’s Steve Devine talks tech trends in 9-1-1
I recently sat down with Steve Devine, who was named Chief Technology Officer for the Association of Public-Safety Communications Officials International (APCO) this past December. APCO works to empower and educate public safety communications professionals.
Hamilton County Commissioners unanimously approve $14 million 911/EMA facility project (OH)
As National Telecommunicators Week wraps up, Hamilton County is moving forward with renovation plans on a new building for the County Emergency Communications Center.
