by AllThingsECC.com | Jan 14, 2025 | Comm Center News
Our own people who rely on us in the most critical of moments, believing we are not first responders, adds yet another weight onto our already overloaded shoulders
What is a true first responder? Many would say it only encompasses exactly what is in the phrase “first responder.” Someone who shows up first on scene to an emergency. This is a very narrow definition and one that has kept dispatchers from being recognized as true first responders not only federally, but at state levels and sometimes even within their own agencies.
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by AllThingsECC.com | Jan 8, 2025 | Comm Center News
AT&T has been awarded the 2024 US Market Leadership Award by Frost & Sullivan for its Next Generation 911 (NG911) services, marking its sixth consecutive year receiving this recognition. The company leads the US NG911 market with direct contracts covering over 80 million people and approximately 30% market share.
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by AllThingsECC.com | Jan 7, 2025 | Comm Center News
SPARTANBURG COUNTY, S.C. (WSPA) – An internal investigation is underway in Spartanburg County after a telecommunicator reportedly refused to assist a 911 caller.
Spartanburg 911 announced Friday that officials were made aware of a video circulating on social media regarding a 911 call with one of their operators.
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by AllThingsECC.com | Dec 31, 2024 | Comm Center News
The city of Tehachapi will pay a voluntary settlement of $54,000 to a police dispatcher who allegedly faced retaliation in the workplace after reporting workplace harassment, the California Civil Rights Department announced Monday.
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by AllThingsECC.com | Dec 30, 2024 | Comm Center News
NENA CEO Brian Fontes last week unveiled plans to step down from the 911-focused organization’s leadership position during the fall of 2025, which would mark the end of a 17-year stint heading NENA.
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