A Carroll County dispatcher was fired in November after the sheriff heard a phone call that took place just hours before Jackson Kradle was found dead July 28.
KWQC has obtained the termination letter showing Carroll County officials knew crimes were happening that night.
In a moment of life or death, sometimes a 911 call can make all the difference between saving a life and shattering families.
For that reason, and many others, officials at the Sampson County 911 call center have begun to meet more modern standards of training and operation to improve what they believe is an already strong service agency.
There are more than 160 miles between Kansas City and Pacific Junction, Iowa, but that didn’t stop a Kansas City Fire Department dispatcher from helping a truck driver on the road.
Breckenridge Dispatcher Katey Turnbull was recently honored by the City Council for her outstanding response to a homicide on November 22, 2024, when something very unexpected occurred.
Our own people who rely on us in the most critical of moments, believing we are not first responders, adds yet another weight onto our already overloaded shoulders
What is a true first responder? Many would say it only encompasses exactly what is in the phrase “first responder.” Someone who shows up first on scene to an emergency. This is a very narrow definition and one that has kept dispatchers from being recognized as true first responders not only federally, but at state levels and sometimes even within their own agencies.
