Five minutes, 85 emergency calls: Dispatchers recount minutes following Brooklyn Park plane crash (MN)
A group of public safety telecommunicators for Hennepin County discussed their response to a residential plane crash in Brooklyn Park.
Governor Ayotte Celebrates Groundbreaking of New NH 911 Facility in Laconia (NH)
“Our state has the best 911 professionals in the country,” said Governor Kelly Ayotte. “This new facility in Laconia will provide our dispatchers and emergency response personnel with state-of-the-art upgrades to help them continue their life-saving work. I was proud to be at the groundbreaking today, and I thank the hardworking men and women of New Hampshire 911 for the critical role they play in keeping us the safest state in the nation.”
Training others becomes labor of love for veteran VPD dispatcher (TX)
A balanced relationship between work and life outside of the office is a career aspect most people desire. For police dispatchers and those training them, it is absolutely essential.
Cynthia Inmon, Victoria Police Department (VPD) telecommunications training coordinator, has been working for the department for almost 28 years. She began her career as a dispatch officer and has been training incoming dispatchers since 2000. What began as a job opportunity that seemed interesting has developed into a rewarding career.
FCC Proposes Improved Accessibility for Next Generation 911 Networks
On March 27, 2025, the FCC adopted a Further Notice of Proposed Rulemaking (FNPRM) proposing improvements to ensure the resiliency, reliability, interoperability, and accessibility of Next Generation 911 (NG911) networks. NG911 will provide improved support for the full range of 911 voice, text, data, and video communications, which will enable improved 911 access for individuals with disabilities.
Specifically about accessibility, the FCC seeks comment on:
Four cities coordinate construction of $20M emergency communications center
Addison, Carrollton, Coppell and Farmers Branch city council members individually approved a resolution related to the design and construction costs of the new North Texas Emergency Communications Center (NTECC).
Approval of construction costs allows construction to move forward.
