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Our Police Emergency Communications Centres are marking a milestone, celebrating 25 years of delivering critical emergency services for both public safety and the safety of frontline police officers.
While 111 calls have been taken for many years, it wasn’t until 1996 that dedicated ‘Comms’ Centres were established – first in Wellington, and then replicated in Christchurch and Auckland.
Before then calls were handled by Operations and Control Rooms. Major changes took place when the Communication and Resource Deployment (CARD) system was set up.
The first job to come in was at 14:36 on 28 October 1996, where a caller reported a group of youths pulling guttering off the roof of a scout hall in Hamilton…
