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ST. LOUIS — St. Louis’ Personnel Department has sent 95 applicants to the understaffed and overworked police dispatch center since June – but only six have been hired.
What’s the hold up?
Police and city leaders say problems with those applicants, and the personnel process, are making it hard to hire people. And that is part of what’s keeping callers on hold for far longer than industry standards, according to Lt. Adam Koeln, commander of the police department’s Communications Division…