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Welcome to March 2021. If last month was any indication, this will be a very busy year for public-safety professionals, especially those providing communications to the public-safety community. I hope we will see Congress fund Next-Generation 9-1-1 (NG911), which is currently one of the public-safety community’ most critical needs. NG911 will convert standard voice 9-1-1 calls into broadband calls that will include text, videos, and images. While Emergency Command Centers (ECCs) will face some challenges in vetting and authenticating incoming requests for service, once that has been done, the pictures and even videos can be pushed out to first responders in the field…
