When you are in an emergency and waiting for help to arrive, every minute seems like forever. You call 911, give them your location and explain what is happening and while on the phone they dispatch the appropriate agency. What if you did not have to wait for the 911 telecommunicator to dispatch? A new app is being used in California that has helped speed up the emergency response time.

HigherGround, a software development agency that specializes in telecommunications, has developed the Live911 application that allows police officers to listen 911 calls in real time. Police officers in Clovis, California began using the Live911 app about a year ago, and today, around 60% of the department is using the technology… READ MORE