Despite the need for lawmakers to provide emergency relief during COVID-19 pandemic, they must not allow the health crisis to overshadow needs for overdue updates to the country’s aged 911 infrastructure, Brian Fontes, chief executive of the National Emergency Number Association, warned on Wednesday.
Fontes, whose organization earlier this year conducted surveys of the nation’s public safety answering points, or PSAPs, to better understand how the health crisis is affecting the ability of those call centers… READ MORE
