Many measures implemented initially in reaction to demands associated with the COVID-19 pandemic likely will become long-term components of public-safety communications, particularly in the 911 arena, public-safety representatives said during a recent webinar.
Mel Maier, captain of the emergency communications and operations division of the Oakland County (Mich.) Sheriff’s Office, said the COVID-19 situation has illuminated the need for interoperability between public-safety answering points (PSAPs) that allows for efficient transfers of information and resources… READ MORE

