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Under general supervision, the Police Dispatcher is the lifeline to sworn personnel and other Department of Police Services (DPS) field units. The incumbent acts as the first point of contact to the public; provides excellent customer service and responds professionally, courteously, and empathetically to persons in various states of mind; answers and screens incoming calls to the police department, which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operates police department and other emergency communications…
