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Advanced technology raises questions about the future of emergency communications
[Originally published in the March/April 2020 PSC magazine.]
By Suzanne Ladd, Senior Program Manager for Seminole County Fire/EMS Emergency Communications
It’s really hard to believe that it was just 51 years ago when the first 9-1-1 call was made in the United States in Haleyville, Alabama. At that time, this was innovation and just the beginning of emergency communications center (ECC) operations. Nobody conceived, beyond the world of Star Trek, how technology would play a pivotal role in our world. The introduction of advanced technology is no longer a sci-fi thriller. It’s here, living amongst…
