The challenges are still here today.
Staffing challenges are everywhere, from the service industry to airline pilots. It is going to take some time for things to balance out — if they ever do.
Our older workforce with baby boomers retiring more and more every day is leading to a worker shortage, one that even an economic recession will not likely change the basic dynamics of.
This is a quote from an email I got from a former 911 operator/dispatcher and shift supervisor. The environment described dates back to around 1991, but the challenges persist today.