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Doni Whitecotton of Granite Shoals, the communications manager for the Llano County Sheriff’s Office, in the telecommunications hub at the Law Enforcement Center on Texas 16 west of the Llano River. Staff photo by Suzanne Freeman
They are the first of the first responders, the initial problem solvers in what emergency managers call the chain of survival. Dispatchers in Llano and Burnet counties work for their respective sheriffs, taking 911 calls, gathering information, and deciding which services should be sent where in what many times are life-or-death situations. And they do it all simultaneously within seconds of answering a call with “What is your emergency?” …
