Reading, PA – The Pennsylvania Emergency Management Agency (PEMA) today recognized the vital work of 911 telecommunicators during a visit to the Berks County 911 center during National Public Safety Telecommunicators Week, April 10-16.
“Our telecommunicators are highly trained professionals who are the critical link between someone who needs help and the first responders who provide fire, law enforcement or emergency medical services,” said PEMA 911 Deputy Jeff Boyle. “They are the vital first step in any emergency response, and today we are honored to call attention to the work that they do… READ MORE