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MUNCIE, Ind. — Around $1 million dollars in upgrades through a federal and state grant will be coming to the Delaware County Emergency Dispatch Center, helping ensure that they stay online when residents call 911.
The changes to the dispatch center, which serves as the area’s public safety answering point (PSAP) when residents call 911, aren’t features that the average resident will notice. Officials, however, say they are important.
The phone and relay systems for the center will be upgraded, a necessary move, according to officials.
“Currently it’s all analog,” Paul Singleton, the director of dispatch, said about the communications system. “Everything that we’re looking at is going to be digital state-of-the-art.”
