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Following years of delays and technical issues plaguing the state’s overhaul of its aging 9-1-1 system, officials with the California Governor’s Office of Emergency Services (Cal OES) outlined a plan Wednesday to get the beleaguered project back on track, anticipating statewide deployment of the new Next Generation 911 system by 2030.
The report follows a year-long pause in the state’s Next Gen 911 rollout, during which state officials and a paid consultant investigated the scope of the problems with the new 911 system and how they might be overcome.
