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A “defect” in an operating system and not a cyberattack was the cause of the widespread 9-1-1 outage that impacted Bucks County and the entire state earlier this month.
The intermittent disruptions within Pennsylvania’s Next-Generation 9-1-1 (NG911) system were traced to an operating system flaw that affected call delivery, according to a preliminary report released by the Pennsylvania Emergency Management Agency (PEMA) on Tuesday.