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Most people don’t give much thought about 9-1-1—until they need to call. Whether it’s a medical emergency, a fire, or a crime in progress, that quick phone call can make the difference between life and death. Behind the scenes, a highly coordinated system is in place to ensure that help arrives fast and efficiently. This system, the 9-1-1 emergency communication center, is a critical lifeline connecting the public to first responders. Without it, chaos would often replace order in moments of crisis.
