Two high-level project insiders have come forward with allegations the company NGA and the California Office of Emergency Services (Cal OES) failed to thoroughly test the state’s new digital 911 network end-to-end before deploying the system to handle real 911 calls.
One source, who NBC Bay Area is identifying as ‘NGA insider,’ has direct knowledge of executive decisions at LA-based company NGA. The other independent source we are identifying as ‘project insider’ is actively working on California’s new digital 911 network called Next Generation 911.
