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Officials who oversee and monitor Floyd County’s 911 system say citizens are safer now than they were before dispatching services moved from Kentucky State Police Post 9 in Pikeville to the City of Prestonsburg due to better response time by law enforcement and emergency personnel.

“Unequivocally,” said Prestonsburg Police Chief Ross Shurtleff, who is also the city’s public safety director. “It is the best that it’s ever been.”