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ORLANDO, Fla. — Imagine that you’re jogging down a trail and you trip on a rock. You’ve twisted your ankle, and there’s nobody around. So you call 911, but the dispatchers don’t know where you are and neither do you. Well, you’re in luck.
Orange County has implemented a new form of emergency communications technology that allows residents to make video calls to first responders. That means people in need can not only describe their emergencies, but also show them — helping responders to identify locations and assess more precisely the level of danger someone may face.
