400+ Calls 911 In First Hour; Reynolds: ‘Nobody Should Ever Have To Listen To What These Telecommunicators Had To’

When panic ensued at Highland Park’s July 4 parade, Glenview Public Safety Dispatch telecommunicators were among the first to answer those many 911 calls reporting a mass shooter on a rooftop, firing at parade onlookers below.

The village of Glenview maintains two dispatch facilities: its north dispatch center in Highland Park and south facility in the Glenview Municipal Complex, dispatching calls to police and fire departments in 14 communities, including Highland Park police and fire. 

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