The Federal Communications Commission launched an examination into the state of technology that can more precisely route wireless 9-1-1 calls to the proper 9-1-1 call center, resulting in faster response times during emergencies.
In these cases, the call could go to a 9-1-1 call center in that neighboring jurisdiction, not the call center that serves the caller’s location. These wireless 9-1-1 calls must then be re-routed to the proper 9-1-1 call center, which can waste valuable time and resources during emergencies.
