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May 21—Officials at the Cumberland County Regional Communications Center are looking for ways to adjust operations to reduce the number of hours dispatchers are forced to work as the county tries to fill 10 open positions.
With more than a quarter of the center’s 35 positions open, dispatchers have had to pick up more overtime hours to ensure that there is no impact on the services they provide, said Melinda Fairbrother-Dyer, the center’s director. There have not been any delays handling 911 or non-emergency calls, but Fairbrother-Dyer has asked the board of directors to look at ways to streamline operations so dispatchers can continue to provide the same services with fewer people…
