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NEGAUNEE TOWNSHIP, Mich. (WJMN) – When a person in a crisis makes a 911 call, we may not think about how taking those serious calls can affect the dispatchers on the other line.
“There are several people who think you’re just a call taker. But another I guess cliche quote I like is if you could see what I hear. The stuff that we hear is gutwrenching. We are the first line of defense, and ones that point everyone in the right direction, we’re the ones that are trying to get all of the information that we can,” said Kristie Buruse, Marquette County dispatcher/co-coordinator of Central UP CISM…
