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This includes the Public Safety Answering Point, or 9-1-1 dispatch office, as well as all of the radio systems and equipment operated by emergency responders. This area is supervised by the 9-1-1 Director, who is appointed by the County Mayor. The current radio system relies on one repeater, located on Neumann’s Ridge, to cover the entire county. With this system, there are multiple areas of the county where emergency responders cannot talk to dispatch.
The current radio console and Computer Aided Dispatch (CAD) systems are also outdated. Thankfully, after many meetings with all of the First Responder agencies and the Mayor, the county is in the process of replacing and improving the radio and C.A.D. systems. The one thing that makes the 9-1-1 system work though is the dispatcher…
