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When Candace Iron Hawk got home from her daughter’s softball game on April 7, her husband was face down on their bedroom floor unconscious. She and her daughter Morgan called 911 multiple times. They were placed on hold, hung up, tried again. As the minutes passed without an answer, Iron Hawk grew increasingly frantic not knowing what to do about her husband who was already turning blue.
“First it just rang and rang and rang and rang,” Iron Hawk told OPB. “And then an automated system came on and said, ‘Please hold, we’ll get to you as soon as we can, please don’t hang up,’ or something to that effect…
