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STEVE INSKEEP, HOST:
It is taking longer to get through to 911 in Portland, Ore. The wait time increased after the city adopted new dispatch software. Here’s Jonathan Levinson of Oregon Public Broadcasting.
JONATHAN LEVINSON, BYLINE: On an unusually slow day at Portland’s 911 call center, Kristina Gore takes a call from a woman in respiratory distress.
KRISTINA GORE: Hold on with me. I’m just going to have some questions for you. Are you there by yourself?
LEVINSON: After 40 seconds taking the caller’s basic information, a screen pops up prompting additional questions…
