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(MURFREESBORO) At a time when you hear frightening stories of people calling 911 and getting a busy signal or put on hold, Murfreesboro residents give the emergency service a 95 per cent rating.
When an emergency suddenly occurs and a Murfreesboro citizen or visitor dials 9-1-1, the first Emergency Dispatcher who answers the call for help is cross-trained, certified, and utilizes new technology tools accurately and quickly to triage the incident. This new training includes coordinating the medical, fire, and police response, and providing lifesaving and safety instructions to callers and patients before responders arrive. The training, technology and protocols are making a difference in advancing 9-1-1 services through positive citizen feedback…
