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The 104th Civil Engineering Squadron fire alarm communications center is staffed by a minimum of one firefighter 24 hours a day, 7 days a week.
While working in the communications center firefighters respond to a variety of calls including medical emergencies, in-flight emergencies, and building alarms.
“Our dispatchers are the first step of any emergency,” said Lt. Travis Witbeck, 104 CES firefighter. “They are responsible for gaining all pertinent information regarding the emergency so that they can make the determination as to what the appropriate response will be. All of this is done in minutes and requires a substantial amount of skill and knowledge…