SALT LAKE CITY — Emergency dispatchers honored as the first, first responders

As a crucial member of the public safety community, 9-1-1 dispatchers are honored each year during ‘National Telecommunicators Week’.

During inclement weather, dispatchers serve an even greater purpose.

“Our workload, the stress level, everything increases exponentially when we have poor weather,” said Joe Faiola, Communications Manager at the Salt Lake Communications Center. “I would say that it (calls) at least triples if not quadruples on a bad storm day… READ MORE