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BOSTON (WHDH) – As firefighters desperately worked to find a homeless man trapped between the walls at Back Bay Station last weekend, a 911 dispatcher was on the phone helping to make the incredible save.
Moneeka Colston was the one who answered his call for help and spent 90 minutes talking to the man, asking him questions, trying to figure out where he was trapped. She could not hang up because there was no service where the man was trapped and if the call ended, first responders would have no way of contacting him again…
