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HENRICO COUNTY, Va. (WWBT) – This week, the nation recognizes and celebrates its “unseen” first responders.

April 10-16 is National Public Safety Telecommunicators Week, a celebration that comes as many emergency call centers face worker shortages.

There’s a significant need for 911 dispatchers across the metro area, which includes Henrico County.

“We are the first, first responder,” said Henrico Co. Emergency Communications Manager Alysa Morgan…